Terms of Sale

By ordering from this web site you are acknowledging that you have read and agree to the terms of sale outlined on this page.

Please provide us with your e-mail address and phone number so that we may contact you if we have questions about your order.  It is our policy to print your tags as they were ordered, but occasionally we see obvious errors and would like to correct them.  We can only do that if you give us an e-mail address and phone number that is valid.

Please review your order confirmation e-mail carefully.  Your order can be corrected and/or cancelled ONLY within the first 60 minutes after the order was placed.  Orders can be cancelled during this time ONLY by replying to the email confirmation, or by calling 208-629-4961.  After that 60 minute period has expired your order will be processed by our automated system and can no longer be cancelled.

Please ensure that you have given us your correct postal shipping address.  We ship to PO Boxes and physical street addresses.  We do NOT ship to "General Delivery" addresses, or to the address of a hotel or motel that you may be a guest in.  If your order is returned to us we will notify you of it's return and ask you to verify your shipping address.  If the address you gave us at time of order is incorrect we will charge you for shipping in an amount equal to what was charged on your original order to resend your tags to you.

Crew Tags Int'l, LLC will NOT ship to Afghanistan, Columbia, Cuba, Ghana, Iran, Iraq, Libya, Nigeria, North Korea, Sudan, Syria or any other country to which the United States has embargoed goods; or any organization or company on the United States Commerce Department's Denied Parties List.

Crew Tags Int'l, LLC will not knowingly sell its products to anyone for the purpose of misrepresenting themselves, or attempting to identify themselves as someone, or something, that we know they are not.

Our airline products which identify crew members are intended to be sold ONLY to airline employees.  We do perform employment verification checks with some airlines.  If you order these tags and you are NOT currently an employee of an airline that we verify employment for, your order will be cancelled.

It is permissible for the general public to order tags that feature a picture of an airliner provided you do not identify yourself as CREW, or any other airline employee position on that tag.

"CREW" style tags are NOT valid as Airline Identification.  They are designed to keep a crew members bag on the plane that they are flying.  Use of "CREW" style tags by anyone other than a crew member may actually cause your bag to be mis-routed to another city.  We strongly advise you NOT to order a "CREW" style product if you are not a crew member.  We have numerous other products available for you to choose from.

From time to time our photographers get a better shot of an airplane than what we currently have in inventory.  While we always strive to keep the most current images on our web site, occassionally an order arrives between the time the new image is added to inventory and the time that we have added the new image to our web site.  It is our assumption that you want the best image that we have available on your tags, so it is our policy to use the new image on your tags, regardless of what you may have seen on our web site.

Crew Tags will replace our luggage tags within ONE (1) year of purchase, if defective.  There are no other warranties and Crew Tags disclaims all other liability.

If you are not completely satisfied with your purchase you may return it to us for a prompt exchange or refund for a period of up to 60 days from the date we originally shipped your order.  Send returns or exchanges to the address on your receipt.

For your convenience, if your payment is dishonored or returned for any reason, Crew Tags will electronically debit your account for the amount of purchase plus a processing fee of $25.00 (or legal limit), plus any applicable sales tax.